Deleting authorization

Deleting authorizations - physical

To be able to contact your company when processing your inquiry, we need the name, e-mail address and telephone number of a contact person in the company.

The information will not be used for other purposes.

Follow this link to our Privacy Policy.

If you as a merchant want to delete an authorization(s), please fill in the fields below and/or the excel sheet and click on “Submit” to send the request to Nexi.

If you as a merchant wish to delete several authorisations/approvals or reservations of transactions, please complete the fields under "Authorisation/reservation information" for one of the authorisations/reservations. For the remaining authorisations/reservations to be deleted, please complete the document under "Download here", which can be found at the end of this web form.

Once you have completed all the information in the document, please attach it and click "Send" to submit the request to Nexi.

Contact information


Information on authorisation/approval or reservation

If you only have one transaction, please fill in the fields below.
If you have more than one transaction, please use the Excel file below.

More than one authorisation/approval or reservation to be deleted

Download here and fill in the document with the relevant information on the authorisations/approvals or reservation and attach it under "Upload file".

Please only upload the downloaded Excel spreadsheet and do not change the format.

Sending the complete card numbers is not permitted.